We take your privacy and the confidentiality of the data we process as part of our business very seriously.
Our privacy policy applies to visitors to our www.nrdocusafe.lu website.
Responsible for data processing
The data controller is the entity that is responsible for the way in which personal data is and will be processed, transmitted and stored.
The website publisher also acts as data controller:
NETTO-RECYCLING S.à r.l.4, rue BreedewuesL – 1259 Senningerberg
N° Registre de Commerce et des Sociétés: B52161N° TVA intracommunautaire: LU28559179
The data controller can be contacted by telephone on (+352) 26 71 81 or by email: gdpr@nrdocusafe.lu.
Collected personal data
Technical data
When you browse our website, we may process certain technical data:
- browser type, version and screen resolution
- operating system and terminal type (computer, mobile, tablet)
- session statistics
- navigation flows and clicks
- IP address
This data is stored anonymously and does not allow you to be identified.
Obtaining your personal data
We collect personal data that you voluntarily communicate to us, for example by subscribing to our newsletter, filling in contact forms or sending us an e-mail.
We also collect data from your use of the website and its services when you visit web pages and fill in forms.
Use of your personal data
A cookie is a small text file placed on your terminal (computer, mobile tablet) when you visit a website. This cookie identifies the terminal on each visit to the website for the duration of the cookie’s validity.
We use several types of cookies:
Necessary cookies
This type of cookie is essential for website navigation. If these cookies are blocked by your browser, you may not be able to use some of the site’s functions. These cookies are sent exclusively by our website.
Preference cookies
These cookies are used to improve and optimize the operation of the website by offering you personalized features (e.g. language preference). If these cookies are blocked by your browser, you will no longer be able to take advantage of personalized functions. These cookies are sent by our website and by third parties.
Please refer to the list of subcontractors at the bottom of this page to find out what types of cookies are sent by third parties.
Analytic cookies
These cookies enable us to create statistics on the use of our website. This data is essential to improve our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.
Opposition to cookies
Some of our suppliers provide opt-out solutions that allow you to block tracking on their services:
Most web browsers can be configured to warn users of attempts to set cookies, or to restrict the type of cookie they accept. Please refer to your browser’s help section to find out which options your browser offers.
Legal basis
We collect personal data on the following bases:
- To adapt and improve our offer
- To comply with legal requirements
- For our legitimate interest
- To defend our interests in legal proceedings
- For commercial purposes if we have received your consent
Duration of storage of your personal data
We do not retain personal data longer than is necessary to achieve the specific purposes for which the information was collected.
Personal data is stored for a period appropriate to each type of data. These retention periods may vary depending on the purpose of the data collection:
- legal and contractual retention obligations
- limitation periods during which the persons concerned may assert their legal rights against our company
- best practices
- our company’s business objectives
Personal data is kept for a maximum of 10 years.
Protection of your personal data
We use various technical and organizational measures to protect your personal data from disclosure to unauthorized persons.
Sharing with third parties and country of storage of your personal data
We may share data internally for organizational purposes and with various service providers in accordance with the contractual provisions in force with them.
Some personal data is transferred to subcontractors under outsourcing contracts. The subcontractors have confirmed as of 25.05.2018 to process the data entrusted to them in accordance with the RGPD (General Data Protection Regulation).
| Supplier’s name and address | Country of data storage | Service type | Data concerned |
Amazon Web Services Inc410 Terry Avenue NorthSeattle, WA 98109-5210USA | Allemagne, France, Irlande. | Website hosting | All data entered by filling in the forms available on the site. |
| Google LLC1600 Amphitheatre ParkwayMountain View, CA 94043USA | European Union countries & USA | Statistical analysis (Google Analytics), social media (Google+), Google fonts | COOKIE: Pages viewed, clicks, technical data about the browser and tool used to connect to the site. |
Your rights
In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, delete information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.
Please note that some of the above rights may be limited where we have an overriding interest or legal obligation to continue processing the data.
If you wish to exercise these rights, please contact the data controller using the details provided on the form.
You also have the right to lodge a complaint with the National Commission for Data Protection based at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.